FAQ
FAQ
Products
Our products are not prepared in an allergen-free environment.
Anyone with a food allergy should refrain from consuming our products.
Yes! If you have a dietary restriction, or simply would like a custom box prepared, please email us at hello@thegrazecompany.com.
Boxes can be consumed within 2 days if kept in a fridge.
Boards should be consumed within 2 hours of delivery or pick-up.
FAQ
Ordering
Graze Boxes require 24 hours notice.
Graze Boards require 48 hours notice.
Graze boxes, boards and tables can all be ordered through our website. Browse through our selection by hitting the “Menu” button to find what suits your needs best!
Kindly email The Graze Team at hello@thegrazecompany.com to inquire if we are able to accommodate a rush order.
FAQ
Pickup & Delivery
Due to BC Liquor Regulations, it is against the law to offer pick-up of a box containing alcohol.
Pick-up hours are between 10am and 2:30pm. Delivery options are a) delivery before 2:30pm or b) delivery before 5:30 p.m.
We are located at Unit 105, 3993 Henning Drive, Burnaby, BC.
Yes, we charge a delivery fee based on your location. Please enter your postal code at checkout and the delivery fee will be calculated.
FAQ
Returning Serving Equipment
Yes! This applies to Graze boards.
All Graze boards, serving equipment, and props are for hire only and must be returned within 72 hours of your event, or collected for a fee.
Items returned late will incur a $100 late fee.
Yes!
All inventory hired to you must be washed in warm soapy water to remove any food remnants from the items. No cleaners of any sort should be used on our signature boards.
Items returned dirty will incur a $100 cleaning fee.